Sultan Ismail Hospital

Lee Siew Ying

a month ago

I would like to express my deepest gratitude to Dr. Wong Wei Quan, Consultant Clinical Oncologist, for his compassionate and professional care. During my late mother Hoi Eng Wan’s treatment, Dr. Wong showed great dedication, patience, and kindness—not only to her but also to our family. He took the time to explain her condition clearly and supported us with empathy and respect throughout a very difficult journey. We are truly thankful for his care and humanity, and we will always remember his kindness. Highly recommended

Izad S

5 months ago

Packed and congested with automobiles while watching here & there for signs where to park or not to park. With all those ASEAN talks by our leaders, hopefully a better parking system can be done who knows when. To find spots during its peak hours is not that easy for any person who is in pain. Directions and directories outside & within the hopsital can be made more easy to spot on by visitors. Other places (parking, lobby, some stairs etc) if not more appealing and easy to access by anyone. With the billions that comes to Malaysia/Johor, yet budget for people to have better access here maybe is still too tight. Then, above knee shorts/skirts are still given access to pass from the lobby. Does aren't supposed to be any cultural or healthier preferences of any patients as recalled or when you are dealings in government office/buildings. Now, the lobby or anywhere near it should have more chairs for patients or visitors to settle down as they are expected to wait hours for their matters to be solved, or for anyone to do any own chores. Also while visiting, you may encounter various rude tone/words from some of the staffs anywhere possible. That doesn't do much help for anyone who need their matters solved with efficiency & a bit urgency. Some given SOP/instructions also isn't too clear to be followed by visitors while some staffs change the rules depending on their self awareness. If you are a patient just having a major surgery and want go to toilet then ask for help from the nurses, you may find it hard to get anyone to help or to monitor yourself or some will just say that you need to do it yourself later at your house. Such a rude response and sadly, those were the words from people who should know more about the matters and their profession. Just stop being a nurse if any of you don't know how to treat people efficiently. For now, anyone visiting just get prepared to be a test subject (mentally & physically) of some of the staffs or the system there. However, some good progress and many helpful staffs still exists in certain places and we do thank you all for that kindness. Cafeteria is also great with various kinds of meals and drinks to choose from. To the rude people or unhelpful staffs there, just remember to treat people the way you want to be treated, or maybe you all can think of other suitable job to cather with your small patiece or wait for yourself to experience your own rudeness😣. No hard feelings, just my 2 cents cause still need to come back there when it happened to be one of the major government hospitals in Johor.

puteri nadiatul

3 months ago

I agree with the negative reviews on this. The waiting time is inconvenient for patients here. No sense of urgency to attend to patients here, you need to wait HOURS to see a doctor. Also, the registration counter is closed during friday prayers, which is understandable but we were told they would be unavailable from 1pm-2.45pm??? You can at least put one or two ladies there. We came in the morning at 7AM, waiting for blood test results toll 1PM and we had to go to registration counter AGAIN because it was closed. And we didnt even get to see the doctor YET. This will take literally till night. Please have some compassion and sense of urgency for those ill elderly who come to the hospital. THEYRE SICK and waiting for hours is NOT convenient for them. ALSO the surau is so small on level 2, can only fit 3-4 people!!!

Blazin Raj

4 months ago

The worst ever hospital in my history its very unacceptable to waited a long hour to get lab test people came for emergency suffer in pain but hospital staff doctor lab worker they didnt care bout anything i came here 8pm all test taken by 12 am not 4.18 still my result havent out from lab they said...not worth for wait so dissapointed wit goverment 8 hours ready still waiting for my turn

Dr Prema

4 months ago

I have visited many specialist centers, but today when I walked into Regency Specialist , I was truly amazed. Most of the staff were dressed in traditional Indian attire to celebrate Deepavali, and the beautiful festive decorations at the main entrance were stunning. There was even a cooking competition happening — such a wonderful way to embrace the multicultural spirit of Malaysia! Hats off to the management and staff of Regency Specialist Hospital. Your efforts are a great reflection of true Malaysian unity. I hope Regency will continue to shine as a role model for specialist centers across the country. Prema Lata MRN 2521927