About
Fossil at Johor Premium Outlets offers a range of watches and accessories. Experiences at this location are notably mixed; while some customers have commended individual staff members for being friendly and helpful, there have been recurring complaints about service quality, including reports of long queues and inattentive staff.
Some visitors have also noted environmental concerns regarding the outdoor layout when it rains, which can cause inconvenience. If you are planning a visit, you might want to check the weather forecast if you are sensitive to outdoor conditions. As service levels appear to vary significantly depending on the team on duty, you may want to approach the counter directly if you need immediate assistance.
Getting There from Singapore
- About 22.2 km from CIQ checkpoint
- Car rental or long Grab ride recommended (30+ min)
- Check if shuttle services are available from JB Sentral
Details
Phone
+60 11-5910 3471
Address
Johor Premium Outlets, Lot 428, Jalan Premium Outlet, Indahpura, Johor, 81000 Kulai, Johor, Malaysia
From JB CIQ
22.2 km
Opening Hours
Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM
Visitor Reviews & Tips
Share your experience
Recent Google Reviews
Foo Shuxiang
Terrible service. Staff are so slack, staff more than customer and not really doing work, just standing there. Queue time more than one hour. When we went in, no one served us, i requested to look on the watch, the staff asked another staff to serve me while the another staff was busy serving other customer. So this girl had to serve me like I owe her a million (black head all time). Oh ya, not all the time, the only time she smile is when their friend bring drinks to her, and she abandoned me to look at the drinks. This staff idk her name, no name tag on it but is short hair girl.
Suhada Daud
Good services . All staff friendly especially credit to Ezam. Kee it up! Thanks.
eRIG Chan
When it rains, you will get wet even if you are under the roof, and you will be stuck in the toilet in the middle of the building as it's unsheltered. Supposed to be a premium place but the actual place is below expectations. Coincidentally the day I went, it rained and caused me inconvenience, thus I don't like this place.
Shahrul Nizam Kasim
visited the outlet at 4pm 9 Nov 2023, attended by staff by the name of Ijam....helpful, friendly, courteous and attentive.....Kudos. Ijam, my wife says tq for helping her choosing her new back pack.
Chan Wai Fun Serene
Toh Yuan Xin is a helpful and patient staff. Professional and approach, he serves with distinction. Keep it up Yuan Xin
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