Cube8teens by Nest Home
About
Cube8teens by Nest Home is an accommodation option located near the Mount Austin area. While some guests have found the check-in process convenient, there are multiple reports of significant concerns regarding cleanliness, specifically involving pests, as well as unresponsive customer service when issues were raised.
Other guests noted that rooms facing the main road can be noisy and that the location is not highly walkable to crowded hubs, necessitating transport. Given the consistent complaints regarding maintenance, pest issues, and host communication, guests may wish to carefully consider alternative accommodations in the area to ensure a reliable experience.
Getting There from Singapore
- About 11.9 km from CIQ checkpoint
- Car rental or long Grab ride recommended (30+ min)
- Check if shuttle services are available from JB Sentral
Visitor Reviews & Tips
Share your experience
Recent Google Reviews
Shawn Lam
Bad customer service. Totally rubbish attitude. Saw a very big cockroach flying around after our day at 1am. Call/msg them no response. Understand that it is late night but if your guest call at 1am shouldnt it be logical to pick up and check whats wrong? To make things worse, next morning wake up. First question is ask “may i know about our keycard ya?”. AMAZING. We even have to check out and find another accoms to stay in. Please dont bother with this place. Honestly location also not that great as its out of no where. Although mt austin just beside, but no proper pavement to walk must walk beside the cars on the road. You take grab also like weird. Not here nor there. Just find somewhere better in mt austin itself and proper CS team to handle if you need help.
Chibi Totoro
Simple room, but if facing the main road it is very noisy. Common corridor lighting is not bright enough during daytime, night time is acceptable. Overall check in check out is very convenient.
marcus soh
I stayed at this Airbnb and unfortunately had a very unpleasant experience. I discovered cockroaches flying around the property during my stay, which was incredibly unsettling. I immediately tried to reach out to the host for assistance, but despite multiple messages and phone calls, I received no response whatsoever. My friends and I had to book a hotel last minute, which added unexpected costs and stress to my trip. It’s completely unacceptable to deal with pests in an Airbnb, especially when the host is unresponsive and unwilling to address the issue. I would not recommend staying here, as the lack of communication and maintenance made the experience highly disappointing.
Yu Ying
The room was normal just like the listing in airbnb, not absolutely clean (but still fine) and there was a strong weird cinnamon smell. Although located in mount austin, it was still a distance from the crowded areas, so transport will be needed. But most importantly was our encounter with a huge flying cockroach, it was crawling and flying all around the room. Tried contacting the WhatsApp’s and airbnb customer service (thru call & message) but no response. No one could help so we rebooked another accommodation elsewhere. The WhatsApp’s customer service responded only the next day asking where we left the keys, no apologies or concern provided. Definitely won’t recommend the place, pretty sure there are many better accommodation elsewhere
Susan Ng
Room aircon spoil, refuse to admit, refund, blame on room too big for aircon 🙄 Just offer portable aircon or change room after alot of arguing. And even if new room aircon spoil also no refund. Stay or leave Staying there is a bet of either a normal aircon room or sweat in malaysia weather Won't recommend Guard house staff and aircon serviceman friendly though
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