Brands Outlet Paradigm Mall JB
About
Brands Outlet in Paradigm Mall JB offers a wide selection of clothing, including various patterns and prints. Some reviewers appreciate the availability of numerous and spacious changing rooms. However, there are consistent reports of unprofessional service, including instances where cashiers and staff have been described as rude or inattentive.
Some guests have also noted that the selection for certain clothing categories may not meet their quality expectations. Due to the recurring nature of the complaints regarding staff demeanor and professionalism, this location requires further review. If you visit, you may want to set your expectations for a self-service oriented experience and be aware that customer service interactions may vary significantly.
Getting There from Singapore
- About 10.4 km from CIQ checkpoint
- Car rental or long Grab ride recommended (30+ min)
- Check if shuttle services are available from JB Sentral
Details
Phone
+60 7-244 8742
Address
paradigm mall 1F 67-68, Taman Bukit Mewah, 81200 Skudai, Johor, Malaysia
From JB CIQ
10.4 km
Opening Hours
Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM
Visitor Reviews & Tips
Share your experience
Recent Google Reviews
Kimberley Howarth
Prices are ok and reasonable... but not a very good selection of ladies clothing. They have a lot of nice looking mens shirts. They all look very dowdy or badly made. Not a fan. If you are just looking for cheap then yes this is a good place to go. But if you want nice... not really.
Starlight Whispers
A wide selection of garments with very interesting patterns and prints! There’s materials suited for varying weather conditions as well so one has many options to source out. The changing rooms are numerous and each cubicle is spacious enough for sizing out fittings. The lady-in-charge though is rather inefficient. At first, it looks like she’s a customer as she doesn’t direct the flow of customers into the changing rooms. Upon further inspection, it’s clear she’s an employee and I believe had to retrieve the hangers from customers which she merely ignored. One of the Cashiers was also very rude. She was unable to hear me and replied with a ridiculous jaunt. I then reinforce what I was saying earlier (payment option) before her colleague understands. In the midst of payment, she clearly tries to make a joke out of the exchange we had had prior by speaking in a language that is not English to her colleague and laughing away, unprofessionally. I assume she felt I would not understand so she chose that particular language instead. The staff needs to be well-trained to handle customers else it dampens the whole experience.
Esther sze Esther
The boy waiter was very rude. As soon as I handed her the clothes and said thank you, he slammed them heavily on the table.
Bio F.
Don't even have too many choices here plus their cashier (malay girl) also rude, Don't know what or who is hurting her but if you don't want to do the job go back and rest at home,can explain to customers slowly but her attitude very bad
Anne Daisy
the clothes, jeans were all good. i’ve been a fan BO since forever but today(4/6/25), i encountered some unfortunate events where one of your cashier (malay girl, acne scars) keep throwing hanger loudly and repeatedly. not friendly, so rude and unprofessional. the funny thing is i didn’t do anything wrong.
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